Confidentiality and Building Forms
Emotional Support Animal Center and its participating licensed Qualified Mental Health Professionals (QMHP)are committed to providing total confidentiality with respect to all patient information. After forwarding all patient information to the mental health professional who is reviewing your evaluation, the Emotional Support Animal Center then deletes that information from its servers. Emotional Support Animal Center retains only your name and that of your mental health professional .
The QMHP who reviews your case is bound by the legal requirements of the National Privacy Principles (Privacy Amendment Act of 2000), which essentially prohibits sharing ANY of your information without your express consent.
All credit card information is processed directly by Chase Bank and none of it is ever available to Emotional Support Animal Center.
Some buildings require their own unique form completed by the QMHP in addition to an ESA letter. Completing that form is part of the service and will done at no additional cost, provided that the form request is made at the same time that the letter is requested.